Branding Focus Ltd - Branded Promotional Merchandise

Overview

We take your privacy and personal data very seriously

This policy explains the usage and disclosure of information that we collect in order to provide our services. This policy will not apply to any third party services, providers or applications that either we integrate for you or you integrate with even if they are accessed through our systems. If you wish to check how any third party applications use your data then please check the respective policy that relates to that service.

Branding Focus Ltd Privacy Policy

Information Commissioner’s Office

https://ico.org.uk/about-the-ico/what-we-do/register-of-data-controllers/

Registration Reference: ZA179957

By accepting this Privacy Policy you agree that you understand and accept the use of your personal information as set out in this policy. If you do not agree with the terms of this Privacy Policy please do not provide us with your personal information.

Users

There are 2 classes of users that relate to our Privacy Policy.

1. Users who subscribe to our system and services and our directly contracted to us.

2. End Users who will use your website to engage with you in the purchase of goods through our platform who are directly contracted to you. Whilst we may assist in advising you that you require a Privacy policy we are not responsible for how you maintain and handle your data that you collect in the running of your business.

What Information Do We Collect?

We Collect Some Information From All Users:

For part of our Services on our website, we use various technologies such as “session” and “persistent” cookies (small data files that we transfer to your computer), log data, and third-party analytics services to collect and analyse information about Users.

We use "session" cookies to keep you logged in while you use our Services, to monitor usage and web traffic on our Services.

We use "persistent" cookies to recognise your basic information, like your most recent search each time you return to our Services. We use this persistent cookie to remember preferences and, if you create an account, to make your user experience consistent after you register.

Information that you provide to us by filling in forms on the Website or any other information you submit to us via the Website or email. Records of correspondence, whether via the Website, email, telephone or other means. Details of the enquiries made with us, whether via the Website, telephone or other means.

Social Media

We do not track your data from Social Media, connect this to website visits, emails or any personal data, however the third party site may track that data independently and this will be governed by their privacy policy. We have no access to their data.

Data Access

You have the right to access your Personal Information and request we delete it. We will take steps to delete your information as soon as is practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law. If you wish to access, verify and/or modify your Personal Information, please send us a written notice in this regard to the email address indicated at the end of this Privacy Policy. We may be required to take further verification steps before data is disclosed.

Your data may be stored on servers located in a country that we chose. Personal Information is always subject to legislation to where the data is held.

We use the following systems to store data: Our accounts package Xero. Our payment card processor is Stripe. Our website is hosted in secure Amazon Data Centres. Data storage is provided by Dropbox. Email is provided by Microsoft. All of these data centres ensure encryption of your data. We do not keep any paper copies of data for ease of retrieval and deletion.

We pass limited data to couriers, dispatch services and postal services were relevant in order to deliver your items. We will disclose the information required for customs clearance where relevant for international shipments. All couriers and postal services comply with data processing requirements . All data is encrypted as standard under SSL.

How long we keep your personal data

Whenever your data is kept by Branding Focus Ltd will ensure that it is appropriately protected and only used for legitimate purposes. We will keep your data for the period that you are a customer or client of Branding Focus Ltd.

If you are no longer a customer or client of Branding Focus Ltd, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be kept longer if we cannot delete it for technical reasons. Provided we do not have a legitimate interest to retain your details, you have the right to be forgotten and removed from our marketing material. You can contact us by telephone, email or in person to confirm this.

Why we process your Personal Data

We process your data to allow us to provide the products and services which you request.

If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing services you expect from Branding Focus Ltd. Not providing your Personal Data may mean we are unable to provide you with our services.

Disclaimer

We treat your information data as strictly confidential and strive to secure it via encrypted methods amongst other security features. However, it should be noted that any transmission of information over the Internet or storing information is never completely secure. As a result we are unable to guarantee that your data will always be secure.

Protecting Your Personal Data

Your Personal Data isn’t just protected by the quality, commitment and high standards of Branding Focus Ltd, it’s also protected by law. The law states that we can only process your Personal Data when there is a genuine reason to do so and it must be one of the following:

a. To fulfil any contract that we have with you

b. We have a legal obligation

c. Where you have consented to the processing

d. When it is in our legitimate interest

e. When it is in the public interest

Legitimate Interests

When we have a business or commercial reason to process your Personal Data this is referred to as a legitimate interest. Your Personal Data is still protected and we must not process it in a way that would be unfair to you or your interests.

If we do use legitimate interests as a reason to process your Personal Data we will tell you that we are doing so, what our legitimate interests are and provide you with a method to raise any questions or objections you may have. However, compelling grounds (eg. legal, regulatory, financial) for processing such information may over-ride your right to object.

Personal Data we share with others

Law enforcement agencies, regulators and other authorities to whom we are required by law to disclose information to

Third parties you ask us (or permit us) to share your data with

Third parties necessary to provide products or services which you have requested

Depending on the products you choose to use we may need to share your Personal Data with the third parties that provide those products and/or services.

Data Transfer Outside the EEA

You have given your explicit consent, or

It is necessary for us to set up or fulfil a contract you have entered into with us; or

To comply with a legal duty or obligation

If we do transfer your Personal Data outside of the EEA, we will take measures to ensure it is protected to the same standards as it would be within the EEA by relying on one of the following:

The country that is receiving your Personal Data has been found by the European Commission to offer the same level of protection as the EEA.

We will use contracts that require the recipient to protect your Personal Data to the same standards as it would be within the EEA

In some instances we may be compelled by law to disclose your Personal Data to a third party and may have limited control over how it is protected by that party.

Your rights over your Personal Data

We will assist you if you choose to exercise any of your rights over your Personal Data, including:

Withdrawing your previously granted consent; however, this will not invalidate any previously consented processing

Lodging a complaint with any relevant Data Protection Authority

Access to your Personal Data that we hold or process

Correction of any Personal Data that is incorrect or out of date

Erasure of any Personal Data that we process

Restrict processing of your Personal Data in certain circumstances

The ability to object to any processing data where we are doing it for our legitimate interests

Amendments to Policies

We may update this policy from time to time, so please review it frequently.

If any material changes are made to this Privacy Policy we will use reasonable endeavours to inform you in advance by email, notice on the Website or other agreed communications channels.

We will not enforce material changes to the Privacy Policy without your express consent. If you decline to accept the changes to the Privacy Policy, or otherwise do not accept the changes within the time period, we may not be able to continue to provide some or all products and services.

Legal

Where we are compelled by law, law enforcement, regulatory agencies, or the courts we may be required to disclose information outside of standard practice as described in this privacy policy.

Questions

If you are unsure about anything with regards to this policy please email us at: info@brandingfocus.co.uk